Read through our repair information before making a request below.
Sink Drains & Toilet Problems
Clogs are a common occurrence in household plumbing systems. You can clear many clogs using a plunger. Plungers can be purchased inexpensively in most grocery and hardware stores. Please exercise caution and common sense when trying to unclog drains in your bathroom.
If you opt to use a drain cleaning chemical, please purchase non-caustic products that will not damage the pipes.
Utility Outages (Electricity, Gas, Water)
If you lose access to your utilities, call your provider to troubleshoot the problem. Common reasons for outages include bad weather and problems with your billing.
Hot Water Shortage
If your rental home doesn't have enough hot water, locate your water heater and check that the settings on the side are accurate. If you're unable to solve the problem on your own, make a repair request and provide our team with as much information as possible to help us pinpoint the cause of the problem.
No Heat or Air Conditioning
If your home's HVAC system isn't working correctly, check the settings on your central thermostat before making contact with our team.
In an emergency situation, call 911 for first responders.
Maintenance emergencies should be handled by calling our office.
Still Need a Helping Hand?
Sign into the portal to begin your maintenance request.
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New to GPRES?
If you're having any difficulty accessing the portal, give us a call for assistance: (412) 685-4733